Meet the Team
Carrie Beltzner
Carrie Beltzner’s influence and experience have led her to hold various health care planning and implementation positions across Canada in leadership roles, executing complex change initiatives for health care providers and health system planning and oversight bodies. Currently, Carrie serves as the Interim President for St. Joseph’s Home Care and maintains operational oversight of Integrated Care programs within St. Joseph’s Health System including a regional Integrated Comprehensive Care program for Complex Chronic patients with COPD and CHF, across hospitals in the Ontario Health – West Region.
Carrie leads the development and delivery of educational and coaching services at St. Joseph’s Health System’s Centre for Integrated Care. Ms. Beltzner directs a team focused on enabling the adoption and implementation of innovative evidence-based Models of Integrated Care for healthcare service providers, including University Health Network, Toronto.
Carrie holds an MBA from the Ivey Business School, is an Accredited Canadian Credit Union Director (ACCUD), and serves as a Director on the Board of First Ontario Credit Union.
What motivates your work in integrated care?
“While I was working at the Ministry of Health, the roll-out of Quality Based Procedures (QBPs) was well underway to strengthen the link between quality and funding. I facilitated the development of a strategy to support the implementation of best practices associated with each of the QBPs, but the task was near impossible. This was because of the disconnect between what was being incentivized through the funding model and the recommendations developed by expert panels outlined in the accompanying Clinical handbooks. I immediately understood the importance of how teams approached the development of an integrated service delivery model and associated funding models. Funding must take a secondary role and not drive the work of the teams.
By observing the work being done at St. Joe’s as part of the Ministry’s Integrated Funding Model Pilot, I saw a great opportunity for success through trusting people involved in delivering and receiving care to design how care should be happening, and working closely with finance partners to create innovative integrated funding models (bundles). I am most excited about opportunities to work directly with people and teams to effect change at the patient and provider level.” - Carrie