About Us

About Us

The Centre for Integrated Care, or “CIC”, is an innovation incubator and accelerator powered by the St. Joseph’s Health System (SJHS), the Research Institute of St. Joe's Hamilton, and the partners we work with.

We believe getting timely and adequate care should be less complicated: fewer steps, less confusion, less wasted effort, more sharing, and more time to spend with people. Integrated care means integrating people who provide care and the systems they use. We prefer practical and simple innovations that fit within existing resources. Our mission is to integrate systems and remove barriers to advance people-centred care.

Our hub includes patients, families/caregivers, care providers, health care leaders, researchers, educators, and technology experts who are united in one goal: to improve the delivery of health and social services for better outcomes.

“I have a heart for people, that each person would be seen, known, and cared for as a whole person. I am excited for the potential within integrated models of care to bring together individuals and systems to ensure that patients, families, caregivers and communities are embraced and empowered to support their health and wellbeing, as they define it for themselves.”

— Sophie Hogeveen, CIC Research Fellow

Three Pillars of the Centre for Integrated Care:

  • Thought Leadership & Knowledge Exchange

    Learning and sharing across diverse perspectives and lived experiences to improve people-centred care.

  • Research & Evaluation

    Generating and communicating evidence about new models of integrated care.

  • Program Design & Implementation

    Working directly with organizations to help reach their program goals.

FAQ

Who is part of CIC?

CIC is made up of clinicians, health are users, health care managers, researchers, educators, and technology experts. We are a diverse group, with a wide range of experience and perspectives, united in a common cause to improve how care is delivered and received. We have a flat organization and open culture where solutions and joint progress are our focus. 

What is CIC’s role as an incubator?

As part of St. Joseph’s Health System, we have access to one of the largest ‘living labs’ in Canada. This allows us to streamline innovation by translating evidence-based research into impactful care solutions. Projects are tested and evaluated with the support and access of our system partners. This means we can drive impactful change collaboratively and efficiently.

What is CIC’s role as an accelerator?

We are passionate about sharing our knowledge and expertise to add value and scale existing work. We offer Discovery Sessions, Advisory & Support Services, and Monitoring & Evaluation Workshops to help organizations strengthen and grow existing integrated care programs.

What is St. Joseph’s Health System?

St. Joseph’s Health System (SJHS) is a collection of member organizations in Southwestern Ontario that specialize in services ranging from acute-care, long-term care, community care, to rehabilitation, hospice, community outreach, and mental health. Click here to learn more about our SJHS partners.